No. Your files are encrypted on your device before they sync anywhere, and only you hold the keys. What our systems store and move is locked data we cannot open. This is a property of how OutVault is built, not a policy we promise to follow.
The honest consequence
Because we don’t hold your keys, we also can’t use them to rescue you. If you ever lose both your password and your recovery key, we cannot recover your files — there is no support ticket that gets around mathematics. That limitation isn’t a gap in the design; it is the design. A service that could restore your files without your key would be a service holding a key to your files.
So when you set up OutVault, store your recovery key somewhere that survives a lost phone — written down with your important papers is genuinely fine.
What we can see
Like any service that syncs data, we can see operational basics — that an account synced, when, and roughly how much locked data moved. We can’t see names of files, contents of files, or anything inside your vault.
If you want the full picture of how this works — and the one question that tests any app’s encryption claim — the plain-words explainer on our blog covers it: End-to-end encryption, explained for normal people.